At IWM we are extremely proud to be a volunteer involving organisation with over 1000 volunteers across our five sites. Our volunteers help bring to life the stories of our collections, care for our many significant objects and promote great customer experiences.

Volunteers are central to our future and work.

Our opportunities are designed to be meaningful and enjoyable; we want to ensure you can give as much or as little as you like to our cause.

Our roles are valued across the organisation and offered flexibly from a few hours, day or weeks to a few years, onsite at one of our branches and offsite.

Why volunteer?

  • To help others

  • To make new friends

  • To make a difference

  • To learn new skills

Volunteer in 3 Steps

  • Customer Service Volunteers on gallery at IWM North
    IWM North, Customer Service Volunteers on gallery
    1. Register your interest

    Fill out our form and give your details. We need to know where you are based, how we contact you and the type of role you think you might be interested in.

  • A volunteer at work, scanning images
    2. We will be in touch

    We recruit volunteers at different points across the year as and when there is an organisational need and opportunities arise. It may be that the role you are interested in is not available at a certain time however with your permission we will retain your details for when something comes up.

  • A volunteer at work as part of the Hangar 5 conservation team at IWM Duxford
    3. Come along to an information and selection session

    We will invite you to a session where you can find out more about the role and whether its right for you and then start our recruitment check process.

Featured Role

A visitor looking down on the recreated Operations Room at IWM Duxford

Featured Role

IWM is looking to create a diverse pool of people who would be available to help as Photography & Film Volunteer Models. Content will be used as marketing resources for example; on our website, social media, posters etc. 

  • No modelling or acting experience required
  • We want everyone to get involved, reflecting our diverse audience
  • You'll be confident being photographed
  • You’ll be proud of being an IWM ambassador
  • Individuals and families welcome

Read the full role description (PDF) >

Register >

Types of Role Available

  • 1. Generalist

    Based on site. Front of house role focused on enhancing the visitor experience. A welcoming face and positive ambassador for IWM.

    • Ideal for those who love meeting new people and have an interest in IWM subject matter
    • Volunteers are encouraged to do one shift a week where possible
  • 2. Specialist

    Role focused on changing the way people think or feel about conflict.

    • Ideal for those with interest in specific subject matter or have knowledge/expertise e.g Veteran or eye witness.
  • 3. Technical

    Based on site. Working with our conservation teams focusing on the care and preservation of our collections

    • Ideal for those with specific aspirations to develop or maintain skills in fields such as collections, conservation and object care.
  • 4. Digital
    • Ideal for those who wish to take part remotely or contribute towards the digital efforts of the Museum.
    • Opportunity to make a valuable contribution for the short or longer term. These recruitments are also encouraged for those who may be less able to join us on site or make a longer term commitment such as overseas visitors or those in full time students.

Volunteering with IWM

Volunteer Katya
Volunteering FAQ
We answer some of the common questions about volunteering with us.
Volunteer Norma in action
Meet Us
Meet some of our volunteers and find out about their experiences volunteering with IWM.
Volunteer David in action
Find out more about the volunteer programmes IWM has participated in.