- Opening Times
10am to 6pm every dayPlease book an advance ticket
Discover IWM London
Discover IWM London
Our doors are reopening, and we can’t wait to welcome you back to IWM London.
Your safety is our priority. We have made a number of changes to ensure your visit is safe and enjoyable. One key change is we have limited the number of people that can visit, so we recommend that you pre-book a free timed-ticket before you arrive. This will give you even more space to explore the countless discoveries awaiting in our world famous atrium and award-winning galleries.
General admission booking available from 12pm Wednesday 15 July. IWM members can get priority booking now. Click here to become a member and reserve your space today.
Help us to keep you safe
Book in advance
We will be limiting the number of visitors to each of our museums so that physical distancing can be observed. We recommend that visitors book a time slot in advance for entry and it is possible that queuing will be required to enter the busier parts of our museums.
We will be very grateful for your patience and understanding where this is required.
Help us to keep you safe by adhering to the government recommendations on physical distancing. Where possible, please keep 2m apart from other visitors who are not in your household or support bubble.
We strongly recommend that visitors have masks with them, and advise that these should be worn if possible, especially in the busier areas of our museums as well as in areas where distancing is more difficult, such as toilets.
Extra safety measures
Hand washing/hand sanitising points will be set up throughout the museum to ensure visitors can wash and sanitise their hands regularly.
We will be increasing the amount of cleaning that we do, especially in busy visitor areas, with special attention to stair handrails, doors, lifts, toilets areas, and any interactive gallery points.
Top Five IWM London Shop Products
Top Five IWM London Shop Products
While our Covid-19 measures are in place, the West entrance will still be open for visitors with access requirements. Wheelchairs will also be available to borrow. We will clean loan wheelchairs after use, and there will also be a self sanitisation point for loan wheelchairs should visitors wish to use it.
We are committed to ensuring IWM London is accessible to all visitors. Step-free access to the museum is via the West Entrance. If you're looking at the front of the museum, the West Entrance is located on the right hand side of the building, just past the Café entrance. For more information please follow the link to our accessibility guide below.
Shopping at IWM London
Our shop will be open and customers will be free to browse products as normal. We ask that customers use a hand sanitisation station before and after doing so. We will not be able to accept cash, but you can still pay by card.
Our shops offer a wide range of inspiring and unique gifts, from books, clothing and accessories to vintage posters, homewares, toys and souvenirs, all inspired by our collections and the stories they tell. We are currently cashless at IWM London, so please bring your card or contactless device when you visit. You can also shop online using the link below.
Eating and drinking
Our cafe will remain closed for the time being.
IWM is a registered charity and relies on your support to help us preserve our unique collections for future generations. To help us preserve our collections you can donate with a quick and easy contactless donation, with a credit or debit card by tapping it at various locations around the museums. Alternatively you can donate online now on the link below. Thank you for supporting IWM.
Filming and photography
You are welcome to take photos and video at our museums for personal, non-commercial use but please refrain from using flash or tripods. Our museums can get busy at times and we therefore ask that you do not film people without their permission. Please observe signage indicating where photography and filming is not permitted.
If you require further information on the day of your visit, please head to our information desk which is located on the ground floor. Our staff will be happy to assist you with your enquiries.
Lockers and luggage
Unfortunately, we will be unable to provide lockers while the existing coronavirus measures are in place. We request that visitors do not bring large heavy bags or other difficult to carry objects. You can still bring pushchairs to our museums as normal. We will have a buggy park near the locker area at the west entrance of IWM London.
Safety at IWM
Please take a moment to read through our Coronavirus FAQs.
The safety of our visitors and staff and the preservation of our collections are of the upmost importance to IWM. We therefore kindly ask that you allow sufficient time on entry to our museums for our staff to complete their security checks to ensure this is maintained. Please do not bring any prohibited items with you as they will be confiscated. If you see any unattended bags or packages or have concerns about security issues on your visit please report this to a member of staff.
To help you plan your visit in advance, please see the below link where you can download a copy of the Floor Plan.