IWM London

Facilities

• Lockers and luggage

  We are unable to store large items of luggage or suitcases and these are not permitted in the galleries. The nearest left luggage facility is at Waterloo station. Lockers are available to use for smaller items such as small bags or ruck sacks.

• Shopping at IWM London

  Our shops offers a wide range of inspiring gifts, from books, clothing and accessories to vintage posters, homeware, toys and souvenirs, all inspired by our collections and the stories they tell.

  Visit our Online Shop
• Eating and drinking

  Our Café serves a range of handmade British food freshly prepared every day including stone-baked pizzas, healthy salads and snacks, sandwiches and classic puddings.

  See our menus
• Donations

  Admission is free but we encourage visitors to support our work to help us share our stories with every generation. You can donate cash or make a quick and easy contactless donation with a credit or debit card by tapping it at various locations around the museum. Alternatively you can donate online now.

  Donate Now
• Filming and photography

  You are welcome to take photos and video for personal, non-commercial use. Please avoid the use of flash and tripods, and taking photos or filming people without permission. Please observe signage indicating where photography and filming is not permitted.

• Accessibility

  Step-free access to the museum is via the West Entrance. If you're looking at the front of the museum, the West Entrance is located on the right hand side of the building, just past the Café entrance.

  Our Accessibility Guide
• Toilets

  Accessible toilets are located on all floors except Levels 4 and 5. There are baby changing facilities in every bathroom at the museum.