Family Experience
What does the Family Experience include?

The Family Experience includes:

  • Air Show admission (which includes general admission to IWM Duxford and all exhibitions)
  • Use of a private hospitality marquee with exclusive toilets (from 9am)
  • Outdoor seating enclosure on the Flightline enclosure - an opportunity to see the participating aircraft close up on the taxiway (AM only)
  • Unreserved picnic tables and chairs to use as your 'base' for the day
  • Exclusive children’s activities
  • Cash bar
  • 15% discount in the museum shop outlets on the day, on production of your Wristband
  • Complimentary WI-FI
Does the Family Experience include access to the Flightline Walk?

The Flightline Walk is not included in the Family Experience.

Can I upgrade my standard Air Show ticket to Family Experience on the day of the show?

Upgrades are subject to availability on the day. Please ask a member of staff for details and availability.

Can disabled customers bring a free carer into the Family Experience?

Disabled persons are entitled to bring one free carer with them and will need to book a free carer ticket.

Gold Experience
What does Gold Experience include?

Gold Experience includes:

  • Priority VIP on-site parking (open from 8am access subject to traffic flow – early arrival recommended)
  • Air show admission (includes admission to the museum and all exhibitions)
  • Use of a private hospitality marquee with luxury toilets (from 8am)
  • Outdoor seating enclosure on the Flightline
  • Unreserved garden picnic furniture
  • Exclusive Flightline Walk access directly from the Gold Experience enclosure - an opportunity to see the participating aircraft close up on the taxiway (AM only)
  • Air show programme
  • Unreserved dining tables 
  • Pay on the day food court offer, only available to Gold Experience ticket holders
  • A complimentary tea, coffee or soft drink on arrival 

15% discount in IWM shop outlets on the day, on production of your Gold experience badge

Can I upgrade my standard Air Show ticket to Gold Experience on the day of the show?

Upgrades are subject to availability on the day. Please ask a member of staff for details and availability.

I have booked Gold Experience and want to add lunch; how can I do this?

The lunch offer has changed for 2019. You have the option of dining from our Food Court offer, or bringing your own picnic. There will also be a light breakfast option available to purchase from the bar on arrival and an afternoon tea. This cannot be booked in advance.

I am a disabled visitor and have booked a Gold Experience ticket. Am I entitled to a free carer?

Disabled visitors are entitled to bring a free carer however, they will still need to book a free carer ticket. This can be done using the following contacts:

  • Duxford Air Festival in May, phone Ticketmaster on 0844 453 9077 or for groups phone 0844 844 2121. For further information and support please see the Ticketmaster FAQs as there is also a ‘submit a request’ option at the top of this page. There is no additional booking fee for using Ticketmaster however, calls to 0844 numbers cost 7p per minute plus your phone company's access charge.
  • Flying Legends in July, phone IWM on 020 7091 3043 or use our Contact us page
  • Battle of Britain in September, phone IWM on 020 7091 3043  or use our Contact us page
I booked Gold Experience and forgot to add free parking; how do I do this?

Gold Experience (VIP) parking is subject to availability. To enquire whether parking is still available, please use the following contact information:

  • Duxford Air Festival in May, phone Ticketmaster on 0844 453 9077 or for groups phone 0844 844 2121. For further information and support please see the Ticketmaster FAQs as there is also a ‘submit a request’ option at the top of this page. There is no additional booking fee for using Ticketmaster however, calls to 0844 numbers cost 7p per minute plus your phone company's access charge.
  • Flying Legends in July, phone IWM on 020 7091 3043 or use our Contact us page
  • Battle of Britain in September, phone IWM on 020 7091 3043  or use our Contact us page
Where is the Gold Experience Parking?

Gold Experience parking is situated on site via the main visitor entrance. On arrival please follow the signs to the Gold/VIP parking area. Gold Experience parking is subject to availability.

When will I receive my Gold Experience entry pass?

Gold Experience tickets will need to be purchased in advance. You will be able to collect your Gold Experience entry passes from the Gold Experience marquee on the day of the Air Show.

Where should I go on arrival at IWM Duxford for Gold Experience?

On arrival by car, please follow the Gold/VIP signs and head towards the Visitor Centre to be checked in. Please look for the Gold Experience banners and staff for fast track entry.

If arriving by bus from Cambridge, please head towards the Visitor Centre to be checked in.

If arriving by bus from Royston, please head towards the kiosk to be checked in.

What time does Gold Experience open?

Gold Experience opens at 8am and closes at 6pm.

Where is the Gold Experience marquee located?

The Gold Experience Marquee is located opposite Hangar 3 (the area will be referred to on the site plan as the Historic Zone). Please look out for the Gold Experience flags.

Where do I collect my free Gold Experience Air Show programme?

This will be issued upon arrival at the Gold Experience marquee along with your entry pass.

Do I get a free drink with Gold Experience?

All Gold Experience Customers will receive a free tea, coffee or soft drink. Further refreshments and lunch can be purchased within the enclosure during the day.

Can I bring a picnic into the Gold Experience marquee?

The lunch offer has changed for 2019. You have the option of dining from our Food Court offer, or bringing your own picnic. There will also be a light breakfast option available to purchase from the bar on arrival and an afternoon tea. This cannot be booked in advance.

Can I smoke in the Gold Experience enclosure?

Smoking is not permitted in the Gold Experience; this includes the outside seating area.

How do I get access to the Flightline Walk from the Gold Experience marquee?

There is a designated entrance from the Gold Experience enclosure onto the Flightline Walk.

Can I store my belongings in the Gold Experience marquee?

We are unable to store your belongings/luggage onsite. Please keep your belongings with you at all times and report any suspicious items to a member of staff or the police. Items must not be left unattended as these will be removed by security staff.

Can I take photographs in the Gold Experience enclosure?

You are allowed to take photographs in the Gold Experience enclosure; however, please stand behind the seating area so as not to obscure other people’s view.

Grandstand Experience
What does the Grandstand Experience include?

The Grandstand Experience includes:

  • Outdoor seating enclosure on the Flightline Walk
  • Allocated seat throughout the day – note that seats are allocated on arrival
  • Exclusive toilet facilities
Can I upgrade my standard Air Show ticket to a Grandstand Experience on the day of the show?

The Grandstand Experience has a fixed capacity so we recommend that you book in advance, as we cannot guarantee that there will be availability on the day. Visitors must have a valid air show ticket in addition to their Grandstand Experience ticket.

How will the seating be allocated?

Seating will be allocated on the day, on a first come first served basis, but the seat will be allocated to each Grandstand ticket holder for the remainder of the day. You will need to show your tickets at the ticket booth on entry to the Grandstand Experience.

Is there disabled access to the Grandstand Experience?

There is no access to the Grandstand Experience for wheelchair users as there are steps leading up to the tiered seating.