All air show tickets must be purchased in advance. Air show tickets are not available on the day.
TICKETS
Where can I purchase air show tickets?

Ticket sales for the Duxford Battle of Britain Air Show have been unprecedented this year with its commemoration of the RAF centenary. In order to fulfil requirements regarding health and safety and effective traffic management, ticket sales have to be capped at the required capacity. This capacity has now been reached and the Duxford Battle of Britain Air Show is now sold out and no further tickets are available. Please note we do not get any ticket returns as all tickets are non-refundable and non-transferable and there won’t be tickets available on the day.

If you are travelling by car and parking on site, please ensure you have already purchased your parking permit and that this is displayed in your car window on arrival in order to speed up the entry process. If you do not have a parking permit do not drive to the site as you will be turned away. Due to the volume of traffic we are expecting there is no drop off point at the show and we request that you use the park and ride free shuttle buses.

My ticket has the same name printed on each ticket. Will this be a problem

Our ticketing system prints the ticket  name of the person who made the booking. Your tickets will still be valid for other members of your group to use on the day. Your ticket barcode will be scanned on entry.

What happens if I arrive without a valid, advanced ticket?

Unfortunately if you arrive without a valid, advanced ticket you will be turned away and you will need to use the free shuttle buses at the designated Park & Ride sites.

We've booked as a group but we'll be travelling in different vehicles – how many vehicle parking permits will we need?

You will need one parking permit for each vehicle parking on site. Please note all parking for the Air Show is now completely sold out.

I have a coach / people carrier / minibus / camper van / motor home, how do I book my parking permit?

Mini buses / People carriers / (10-35 seats) and Coaches.

To book a parking permit for vehicles with 10- 35 seats/ Coaches you'll need to call Customer Services on +44 (0)20 7091 3043. You cannot obtain these online. Please also ask our Customer Services team for information on our group rates.

Campervans and motor homes

Campervans and motor homes can park on site with a pre-booked valid parking permit , but overnight camping is prohibited. Caravans are not permitted onsite.

Coaches

We can only accommodate pre-booked coaches and we have limited spaces available. We cannot fit in any coaches that turn up on the day without pre-booked coach, parking permits. To ensure access to a space, obtain your coach parking permit as soon as possible by phoning Customer Services on +44 (0)20 7091 3043.

Coach and Group bookings close two weeks before the relevant Air Show.

Can I change my booking once I've purchased my tickets?

No. Our tickets are non-transferrable and non-refundable and so please make sure that you are booking the correct ticket type for the correct day. See our terms and conditions.

How do I know my ticket is 'valid'?

When booking online, you will receive an initial response by email from no_reply_iwm@maximweb.net. This email will include links to your e-ticket. You can download tickets to your device or if you prefer, print to your local printer. Please note that all our e-tickets contain a bar code. If you are printing your tickets the bar code must be printed correctly for use on the day.

I'm having problems downloading my e-ticket

When you download your e-ticket two barcodes should appear, one within the box at the top of the page and the second at the bottom. If you cannot see these barcodes try and save the e-tickets and reopen them. If they still don't appear correctly, please update the version of Adobe Acrobat Reader. Once done, reopen your e-tickets and the barcodes will display correctly for you to print.

I'm having problems booking from overseas

If you are having trouble booking with an overseas credit card, please note you can also pay using pay-pal.

I've lost my booking confirmation, can this be re-sent?

If you have lost your booking confirmation please contact customer services via iwm.org.uk/connect/contact-us providing your full address including post code and your ticket reference number, if you have it. It may then be possible to resend your booking confirmation.  

Can I get my money back if it's raining on the day?

No. In the event of an Air Show being cancelled for any reason, including weather related circumstances, tickets are non-refundable and non-transferable. All flying is subject to weather conditions and aircraft serviceability.

​​​​​​​Can I upgrade my ticket to a gold experience or family experience?

The Battle of Britain Air Show is now completely sold out and there won’t be any Gold or Family Experience upgrades available on the day.

Can I buy tickets for the grandstand seating experience on the day?

The Battle of Britain Air Show is now completely sold out and there won’t be any Grandstand upgrades available on the day.

How will I be seated in the grandstand experience on the day?

All Grandstand Experience seating is allocated on the day on arrival. Once you have been allocated your seat it is yours for the day. The nature of the Grandstand experience makes access to some of the tiered seating rows unsuitable for wheelchair users.

Are children allowed in the gold experience marquee?

There is no child ticket price for the Gold Experience Marquee and therefore children would be charged full price. We recommend looking at the Family Experience rather than Gold Experience if you are bringing children as this Marquee is better suited to families. The Family experience is only available for the May and September Air Shows.

What should I do if I have a problem booking tickets online?

If you are experiencing problems booking tickets online, please contact Customer Services  and we will be able to advise you accordingly of any issues that have occurred. If the problem is of an urgent nature, you can contact Customer Services on  +44 (0)20 7091 3043 and we will endeavour to help you with your booking.

How do I pay for the 'Flight Line Walk'?

Flight Line Walk payment is on the day of the Air Show. You can pay by cash or debit/credit card on the May and September Air Shows. Flying Legends Flight Line Walk is cash only.

DISABLED PERSONS’ FACILITIES
Will I be able to access the Flight Line Walk?

The Flight Line Walk is on tarmac with level access. If you have any problems please ask a member of staff who will be happy to help.

As a disabled person, can I bring my carer with me?

Disabled persons are entitled to bring one free carer with them and will need to book a free carer ticket. For Gold experience free carers, you will need to book via Customer Services on +44 (0)20 7091 3043.

As a disabled person, can I park for free?

All on-site car parking spaces for the Duxford Battle of Britain Air Show, including those suitable for use by visitors with access requirements, have now sold out. IWM have fulfilled all on-site accessibility requirements for the Duxford Battle of Britain Air Show, including ensuring that approximately 7% of all on-site car parking spaces are suitable for use by visitors with access requirements.

Can I hire a wheelchair or mobility scooter?

Unfortunately due to circumstances beyond our control there is currently no company issuing electric mobility scooters and wheelchairs. We advise where possible to bring your own mobility scooters/wheelchairs.

Is there a dedicated area for wheelchair users?

Yes. Please ask on arrival for directions. Our staff will also be happy to help with any accessibility questions you may have on the day.

ON THE DAY
Safety at Duxford Air Shows

The safety of our staff, visitors and collections is of the upmost importance to IWM and we use integrated security measures to ensure this is maintained. We kindly ask that you allow sufficient time for our staff to complete their checks upon arrival at our Museums. Please do not bring any prohibited items as they may be confiscated.

Can I bring my dog to the air show?

No, as IWM Duxford is a working airfield please do not bring your dog to the Air Show. Guide dogs and assistance dogs are permitted.

What's the best time to arrive without having to queue to get in?

It is usually busiest between 10am and 1pm. We recommend you arrive early in order to reduce the chance of having to queue. Car parks will open at 8am each day. IWM Duxford exhibitions are open from 8am and the trade stands are open from 8:30am.

What time does the flying start?

The site opens at 8am however the flying display starts at 12.45pm through until 5.45pm . For more information please sign up to our e-newsletter at the bottom of the page on the following link www.iwm.org.uk.

How will you be checking vehicle parking permits?

Traffic management staff will be checking for parking permits on arrival at the car parks. Please clearly display your parking permit in your windscreen on arrival and throughout the day.

How can I buy a souvenir programme?

Programmes will be available from IWM trade outlets and roving sales staff across the site on the day.

What catering facilities are available at the air show?

IWM Duxford has one restaurant and two cafés at the museum which are open all day at the Air Show. Food and drink stalls are also located around the site. Please also feel free to bring your own packed lunches/picnics but, for safety reasons, you cannot have a barbeque anywhere on site.

Are there cash withdrawal facilities?

Yes, there is one cash machine located in the Visitor Centre which charges a fee for withdrawals. However, because of the number of people attending the Air Show, we recommend withdrawing cash in advance of your visit.

What is there to do during the morning of an air show?

Included in the ticket price is entry to IWM Duxford, including all exhibitions, for you to explore. You can also enjoy a great shopping experience at the trade stands on site, enjoy refreshments in the restaurant and cafés. Other activities to explore include the Flight Line Walk which is open during the morning and is your chance to admire the aircraft close-up. A separate charge applies and tickets can only be purchased on the day.

Are baby changing facilities available?

Yes. There are baby changing facilities provided at each museum toilet location on site.

​​​​​​​Is there local accommodation available?

There are many hotels, bed & breakfasts and guest houses in the local Cambridge area. Please see the Visit Cambridge website for local listings and availability.

Where can I drop off and collect passengers?

Due to the volume of traffic we are expecting, there is no drop off point at the show and we request that you use the park and ride free shuttle buses.

Can I smoke at the air show?

There are outside smoking areas on site. However, smoking is not permitted in any of the exhibition buildings, marquees or on the Flight Line Walk. This also applies to e-cigarettes.

Can I store my belongings onsite?

No. We are unable to store your belongings/luggage onsite. Please keep your belongings with you at all times and report any suspicious items to a member of staff or the police.

What aircraft will be on display?

We will continually update the participation list as new aircraft are added or amended. The final, full participation list is available in the week prior to the Air Show on our website. All flying is subject to weather and serviceability.

What is the difference between the flying participation on Saturday and Sunday for air shows?

The flying participation for Air Shows is generally similar on both days however, there might be some aircraft which display on one day only. For more information, please refer to the aircraft participation list on our website.

When will flying display timings be available?

A general flying programme is available in the souvenir programme, which can be purchased on the day.

Is there WI-FI access at the air show?

Yes. We offer free Wi-Fi access across most of the museum. Access begins as soon as you've agreed to IWM's terms and conditions of use.

Will there be ticket checks?

Yes. You'll need to show your valid tickets when you arrive at the Air Show.

Can I return to my car during the day?

You can return to your car throughout the day. Depending where you have parked you may need to get your hand stamped to gain re-entry. If you have parked near the flight line you will be asked not to return to your vehicle during the flying display.

Can I bring a windbreak, tent or stepladder?

Windbreaks and small tents/gazebos are allowed on site at Air Shows however, these must be placed behind the white line on the grass area and not next to the display barriers.

Step ladders are not permitted on site.

Can I bring a barbeque to the air show?

For safety reasons, you cannot have a barbeque anywhere on site.