Accessibility guide

We have partnered with AccessAble to create an accessible guide to IWM Duxford.

We are committed to ensuring IWM Duxford is accessible to all visitors, and hope the facilities we have introduced enhance your visit:

  • Large Format Visit Map (pdf)– printer friendly
  • Wheelchairs are available for loan, free of charge. Please telephone 01223 497239 to check availability and reserve a wheelchair (subject to availability).
  • A free site transport vehicle is available upon request throughout the day for visitors, with space for wheelchairs
  • 19 designated parking bays for blue badge holders, with further bays available at our air shows. Please see our Flying Season Accessibility FAQs for more information.
  • Accessible toilets and baby changing facilities are available throughout the site, with additional facilities provided at air shows and some events.
  • Audio description on the Historic Duxford trail.
  • British Sign Language (BSL) interpretation of films in AirSpace and the Historic Duxford exhibition.
  • Subtitles are shown on most audio-visual presentations.
  • Induction Loops Systems are fitted in the Visitor Centre admissions desk and shop, Historic Duxford Trail, AirSpace, American Air Museum and Historic Duxford.
  • Transcript booklets are available for the audio points in AirSpace and Historic Duxford.
  • Seating is available throughout the site.
  • If you have any queries or need any assistance on site, please ask. We will be more than happy to help you.

Quiet Room

We have a Quiet Room available in the centre of our site between Hangars 3 and 4. The room may be used for quiet reflection, to pray, to support personal management of mental health, or for those who are neuro-divergent and have other sensory needs. The space may also be useful for people who are affected by some of the content displayed in our sites. Please ask a member of staff or volunteer if you have any questions. 
 

Assistance animals

Assistance dogs

We welcome assistance dogs onto our sites.

Where possible please bring a relevant identification book for assistance dogs when arriving on site. Identification types include - Assistance Dogs International (ADI), Assistance Dogs UK (ADUK) or the International Guide Dog Federation (IGDF).

Owing to the nature of our sites, if you have multiple assistance dogs within your group please contact us via 020 7091 3067 or contact us to let us know in advance of your visit.

Owners are expected to take responsibility for their assistance dog throughout their visit. Whilst onsite your assistance dog should remain under your care and control, remaining on a lead or within an appropriate carrier. We also ask that all assistance dogs are visibly identifiable with a harness or badge, where possible.

Water bowls can be provided at the Visitor Centre.

Assistance animals other than dogs

Owing to the nature of our different sites, we need to assess the needs and health and safety of the visitor and their assistance animal. We also need to take into consideration other visitors on site and the actual collections being exhibited in our museums, before assistance animals (other than dogs) can be admitted.

Please contact us via 020 7091 3067 or contact us in advance of your visit so we can make this assessment in preparation of your visit. Otherwise, you may be required to wait while an assessment is made.

Owners are expected to take responsibility for their assistance animal throughout their visit. Whilst onsite your assistance animal should remain under your care and control throughout your visit, remaining on a lead or within an appropriate carrier. We also ask that all assistance animals are visibly identifiable with a harness or badge, where possible.

For more detailed access information please see our Access for All (PDF) information booklet to help you plan your visit. Download Adobe PDF Reader. If you have any queries or would like to discuss any access issues please contact us.