Churchill War Rooms

Please note the lift remains open, there is no change to our accessibility as a result of our Covid-19 measures.

We are committed to ensuring Churchill War Rooms is accessible to as many visitors possible. If you have mobility issues we recommend you make your way to our front entrance via Birdcage Walk by St James Park. Once inside, the historic Churchill War Rooms is wheelchair accessible throughout.  For more information please follow the link to our accessibility guide below.

Our shop will be open and customers will be free to browse products as normal. We ask that customers use a hand sanitisation station before and after doing so. We will not be able to accept cash, but you can still pay by card.

Our shops offer a wide range of inspiring and unique gifts, from books, clothing and accessories to vintage posters, homeware, toys and souvenirs, all inspired by our collections and the stories they tell. Shop in branch or online using the link below.

Our cafe will remain closed until further notice but light refreshments will be available to buy from the Museum shop.

IWM is a registered charity and relies on your support to help us preserve our unique collections for future generations. To help us preserve our collections you can donate cash or make a quick and easy contactless donation with a credit or debit card by tapping it at various locations around the museums. Alternatively you can donate online now on the link below. Thank you for supporting IWM.

You are welcome to take photos and video at our museums for personal, non-commercial use but please refrain from using flash or tripods. Our museums can get busy at times and we therefore ask that you do not film people without their permission. Please observe signage indicating where photography and filming is not permitted.  

Audio guides are included in your admission price and provide an intriguing insight into Churchill’s Cabinet War Rooms.

You can choose to use your own headphones that will connect to our audio guides via the 3.5 mm standard jack.

Choose from the various language and descriptive audio guide options: English, French, German, Italian, Spanish, Hebrew, Portuguese, Mandarin, a family guide and a descriptive guide for visitors with visual impairment.

We are unable to store luggage as unfortunately we have no cloakroom lockers. As our corridors are narrow we ask visitors not to bring in rucksacks or other large items, such as suitcases.

Please take a moment to read through our Coronavirus FAQs.

The safety of our visitors and staff and the preservation of our collections are of the upmost importance to IWM. We therefore kindly ask that you allow sufficient time on entry to our museums for our staff to complete their security checks to ensure this is maintained. Please do not bring any prohibited items with you as they will be confiscated. If you see any unattended bags or packages or have concerns about security issues on your visit please report this to a member of staff.  

To help you plan your visit in advance, please see the below link where you can download a copy of the Floor Plan.