To allow us to keep the price competitive there is no concession price for the membership scheme. The membership scheme provides members with enhanced benefits across all Imperial War Museums sites, and continues to provide vital funding to IWM. Even without concession rates IWM Membership represents a saving for anyone visiting more than one charging branch or visiting a single charging branch more than once in a year.
Members are not required to pre-book their visit to any of our charging branches on normal entry days (special events and air shows require booking and additional costs may apply). This includes Churchill War Rooms where time slots do not need to be booked. Members should join the priority access queue and present either their membership card or E-ticket.
We are currently looking to update the ways in which you can pay for your membership including Direct Debit. This is not currently available and membership is purchased via a one-off payment each year.
Yes, gift membership vouchers are available to purchase online and at IWM shops. Please refer to the gift membership page before making your purchase.
Unfortunately we aren’t able to refund admission tickets once they’ve been used. However if you change your mind about membership and purchase it at the end of your visit you’ll be given complimentary tickets equivalent to your original admission which can be gifted to friends and family or used to bring along guests on your next visit.
Yes. When you apply for membership please register your requirements with the admissions staff or with the membership team at any time so that your needs can be accommodated when you visit.
Tickets for IWM premium members will need to be purchased through the membership portal and already have the discount applied. The discount is only applicable for premium card holders and if they wish to purchase tickets for non-members they should be booked through the website.
To purchase tickets for non-Premium members please visit the air show web pages and follow the links. You can purchase additional non-Premium members tickets via the normal channels, as a Premium member you should login to the membership access area to buy discounted tickets separately.
Yes! To set up your discount online you will need to email the shop directly at firstname.lastname@example.org. They can set up your account to partner with your membership and therefore apply the discount.