Customer Service Volunteers on gallery at IWM North
IWM North, Customer Service Volunteers on gallery

Volunteers play a vital role at IWM North. We currently have over 60 wonderful volunteers working regularly on our galleries in a variety of roles.

Our volunteers:

  • Help visitors find their way around our unique building, answer visitor queries about the exhibitions and promote the daily events programme
  • Deliver short artefact handling sessions
  • Run the ‘Your History’ area, providing computer access to IWM collections and answering queries about military history and tracing military ancestry
  • Check tickets on entry to the Special Exhibition
  • Get involved in evening events and private views to launch new exhibitions

Current Volunteer opportunities

Volunteer opportunities at IWM North are open to everyone over 18 years of age. 

Object Handling Volunteer

We want all of our visitors to have a fantastic experience when they visit IWM North, that deepens their understanding of conflict.

You’ll be volunteering in our Main Exhibition Space, facilitating visitors’ handling of our objects - anything from a National Fire Service helmet worn by firefighters during the Blitz to shrapnel from a V1 flying bomb! You’ll be helping visitors to discover the stories behind these objects.

We’re looking for enthusiastic people who are excited about engaging with a diverse range of visitors; from school groups and families, to adults and young people. An interest in learning about
20th and 21st century history would also be beneficial.

Find out more and apply online

Schools Meet and Greet Volunteer

We want schools to have a fantastic experience when they visit IWM North. We’re looking to recruit volunteers who are interested in supporting our school audiences.

You’ll be the first person meeting school groups, helping them find their way through our unique space, and giving a short introduction to the museum, our collections and one of the large objects on gallery. 

We’re looking for confident people who are excited about engaging with a diverse range of visitors (our school groups range in age from seven year olds to sixth formers!) We’d also welcome people with an interest in learning about 20th and 21st century history.

Find out more and apply online

Eyewitness and Veterans Programme

We want to hear from people who have direct experience of conflict, either as a civilian caught up in a conflict or as a member of the armed forces, who would be interested in finding out more about volunteering at the Museum.

As a volunteer you can get involved in museum events and programmes, engage with visitors on our galleries, and access opportunities and training. Volunteering is a great way to get more involved in your local community, build confidence and wellbeing, as well as sharing your stories and experience.

If you'd like to hear more, email us at  or call us on 0161 836 4081

Volunteering for Wellbeing

Volunteering for Wellbeing

From October 2013 – July 2017 IWM North and Manchester Museum delivered a volunteering, training and placement programme across ten heritage venues in Greater Manchester. The project, if: Volunteering for wellbeing, or Inspiring futures (if) for short, is an exemplar in partnership working to tackle wellbeing inequalities.

The project trained and supported 260 participants to gain work experience, new skills, and improved health and wellbeing.

Evaluation demonstrated significant improvements in participants’ mental and emotional health. It has led to improvements in their creativity, aspiration, life satisfaction, and social connections, and led to reductions in stress. To find out more about the success of the programme and read our evaluation report please visit .

if: Volunteering for wellbeing was made possible through a grant from the Heritage Lottery Fund.