22, 23 & 24 September 2022

Experiences from 6.45pm. Each performance lasts 60 minutes. Pre-booking is essential.

Churchill War Rooms

Underneath the heart of Westminster

£35.00 (plus booking fee)*

18+ only. Bar opens 6.45pm.

'If you want to try the Churchill War Rooms in an immersive way, Operation Black Door is the best way to do it.' - London Unattached

Operation Black Door is returning

The immersive code-cracking adventure is back! Solve mysteries, sort fact from fiction and become part of the stories inspired by people and events that really happened. Can you unlock the secrets?
Thursday 22 to Saturday 24 September

Step back in time

©IWM

Step back in time

Underneath the streets of Westminster, there’s a team working tirelessly on most secret plans of national security.

Join the Department and step into the 1940s. Eavesdrop on discussions in the place where history happened and where crucial decisions were made during the tensest days in the Second World War. 

Guided by the characters you meet along the way, historic Churchill War Rooms will be your stage for an evening of mystery solving, code-cracking and drama, enabling you to truly immerse yourself in the history books.

Don't miss out on this historic adventure. Join the waitlist now.

Will you play your part?

Your mission, should you choose to accept it, is to crack codes, solve mysteries and uncover hidden stories in a genuine Second World War bunker where history was made.

  • An actor with his audience at Operation Black Door

    Solve missions

    Boasting secrets and surprises throughout the labyrinthine corridors, you'll solve missions and uncover wartime stories that may change the course of history. Every second and every choice you make counts.

  • Operation Black Door actors and their audience in the corridors of Churchill War Rooms
    Operation Black Door actors and their audience in the corridors of Churchill War Rooms

    Dress the part

    You can't risk being discovered. Don your vintage outfits and step into the world during the height of the Second World War. Dress to blend in, from a tweed jacket and brogues to pencil skirts and victory rolls.

  • An actor puts on a performance in Operation Black Door

    Step into the stories

    Step into the stories of the people and events that really happened at Churchill War Rooms during the Second World War. Where crucial decisions will be made, during the tensest of days.

Bring your mobile, headphones and download the app

The mysterious Department have developed an app to help guide you throughout the evening. You'll receive download information before your experience.
Pre-plan for the best experience

The experiences

Travel back in time to the Second World War in the drama-filled Operation Black Door experience. You’ll be assigned one of five themed storylines, linked to a skill required during wartime, inspired by real life stories and real people. 

  • Diplomacy at Operation Black Door

    Diplomacy

    What will be the cost to ensure survival?

  • Operations at Operation Black Door

    Operations

    What are we protecting?

  • Misdirection at Operation Black Door

    Misdirection

    Who is behind the propaganda radio network?

  • Decisions at Operation Black Door

    Decisions

    What sacrifices had to be made for the greater good? 

  • Intelligence at Operation Black Door

    Intelligence

    What will you uncover?

Visitor Reviews

5 stars - 'It was an absolutely phenomenal experience. Will definitely be back in the future.'

5 stars  - 'Loved it! I can’t think of a better way to experience this unique and atmospheric venue, truly amazing and unique. Well done Wet Picnic for a superb immersive experience.'

5 stars  - 'I give it 5 stars because the actors were phenomenal'

5 stars  - 'Fantastic!! The actors were just amazing.'

5 stars  - 'The staff were excellent throughout, from the ones greeting when you arrive all the way through to the characters.'

5 stars  - 'Everything and everyone brilliant'

5 stars  - 'Great cast of actors who delivered a fun interactive experience, that informed while entertaining you.'

'This is a welcome, positive and accessible representation of the period that relies on the reality of the ideas themselves for its attraction.' - The Review Hub

Top tips

Do plan ahead for the very best experience on the evening:

  • The mysterious department introduce audiences to Operation Black Door

    The mysterious Department

    Get ready to join the Department as they introduce you to the world of Operation Black Door. As each performance is limited to 7 people per time slot, please plan and book well ahead with friends, family or colleagues!

  • Audiences at Operation Black Door dressed to blend in with their mission in 1940s inspired clothes

    Plan your style

    Picture shadowy secret agents and furtive femme fatales, classic trench coats and simple smart suits or stylish but sensible A-line skirts, cardigan and wedges.

     

  • Solve mysteries and puzzles at Operation Black Door

    Bring your mobile and earphones

    Please bring your charged mobile phone and a pair of headphones on the evening. You can check in advance if your device supports app downloads using this handy list.

  • Entertainment in the bar at Operation Black Door

    Enjoy the bar

    A licensed bar will be available to enjoy before or after your experience, to relax in historic surroundings, debrief with friends or to check notes with your Operation Black Door performance party!

  • Operation Black Door at Churchill War Rooms

    The Stage

    During the Second World War, a group of basement offices in Whitehall served as the centre of Britain’s war effort. Occupied by leading government ministers, military strategists, telephonists, secretaries and prime minister Winston Churchill. Only a few, specially chosen people knew its secrets...until now.

     

General Information

Operation Black Door is presented by Imperial War Museums and Wet Picnic:

  • Date: Join the waitlist for tickets for Thursday 22, Friday 23 and Saturday 24 September
  • Opening hours (time slots available every 15 minutes): 6:45 p.m. to 10:15 p.m. (last entry)
  • Duration: approx. 1 hour
  • Location: Churchill War Rooms, Westminster. 
  • Age requirement: 18+ with valid ID
  • Accessibility: this experience is wheelchair accessible. Visitors with a disability can bring one carer free.
  • Booking slots: There are 7 spaces per slot. For larger groups to enjoy Operation Black Door, book as soon as possible to ensure you enter the same performance. 
  • Booking partner:  Fever
  • Pre-booking is essential: Please book in advance for your preferred date and time slot. 
  • Multiple slot bookings: Each booking allows access to one story performance. You can book more than one story but please allow 1 hour between each booking.  
  • Post-booking ticket queries: For information on your tickets after you've made a booking please contact Fever
  • Check your emails: You will receive your app download link before the event.
  • * Booking fee: £1.75 booking fee per ticket applies
  • Filming and photography: May be in action on the night, recording images that will be kept on file and used for publicity purposes. To find out more about how we use our images please ask our staff on the day or contact us at [email protected]. IWM photography and filming staff will be clearly identifiable in IWM Duxford branded t-shirts or high vis jackets.

After hours at London's must see attraction

Churchill War Rooms - Whats Here

After hours at London's must see attraction

Housing the underground nerve centre where the British government directed the Second World War, Churchill War Rooms is one of London’s must-see attractions. Immerse yourself in history - with a sprinkling of added drama - at Operation Black Door!

Join the waitlist now.

FAQs

Booking is only available in advance online. With limited capacity for each time slot and story, we advise to book as soon as possible. Tickets will sell out fast.

Operation Black Door has been created to enjoy together and would make a perfect gift for 2022. Make sure there is enough availability for you and your gift recipient on the day and time you prefer before you book. You must both be booked onto the same journey if you'd like the same Operation Black Door experience.

Mobile phone signal is limited in the Churchill War Rooms, although Wi-Fi is available. Where possible, please download the app before the evening. Look out for your pre-event email in the countdown to the event dates.

No, your ticket is for the evening event only, not for general daytime admission.

The Churchill War Rooms is accessible to those with mobility issues. To enter, we recommend you make your way to our front entrance via Birdcage Walk by St James Park.

Once inside, the historic Churchill War Rooms is wheelchair accessible throughout, however, please note the narrowest corridor is 68cm, and the tightest corner is 90 degrees. Accessible toilet facilities are available at basement level and seating is available at intervals throughout the building.

Owing to the nature of the event, Operation Black Door may not be suitable for those with visual or hearing impairments.

This event will also contain strobe-like lighting effects.

If you’d like to, you can bring a registered carer or personal assistant to accompany you for free.

If you have any queries or would like to discuss any access issues please contact us.

In the event that Operation Black Door needs to be cancelled, including following government advice and COVID-19 updates, we will inform ticket holders of Fever's refund policy.

Please ensure you actively use and monitor the email account you provide when confirming your eticket.

All tickets or reservations are non-refundable and non-transferable. Please read Fever’s policy here. 

IWM reserves the right to make any changes or alterations to the event times, location or content of the event to ensure you have a safe, unique and excellent experience.

No, the experience has been created to be enjoyed by everyone, whatever your interest or knowledge in history.

You should have received your event reminder by email, which included the app download links. If you can't find your reminder email, don't worry. You can still download the apps before the day:

We have carefully reviewed the content of this experience and made some adjustments to ensure we are sensitive to the ongoing situation in Ukraine. 

Whilst some elements of Operation Black Door are fictitious, many aspects are based on true historical events of the Second World War and so war and sacrifice remain integral themes. As well as providing an evening of interactive theatre, Operation Black Door aims to shed light on some of the crucial decisions which were made during the tensest days of the Second World War in the rooms where real history was made.

Tickets coming soon! The world of Operation Black Door opens again on Thursday 22, Friday 23 and Saturday 24 September. Join the waitlist to be the first in line.

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