26 November 2020

Timeslots from 6:45pm-10:15pm

Churchill War Rooms


Enter the secret world where your decisions could change the course of history.

It’s the height of the Second World War. You are needed as part of Churchill’s top-secret workforce for a covert mission in his hidden headquarters, deep under the streets of Westminster.

Take part in this brand-new immersive after-hours experience within the labyrinth corridors of Churchill War Rooms and solve a series of unique challenges to see if you have what it takes to defeat the enemy.

Uncover the secrets of Churchill’s wartime bunker and encounter figures from the past as you explore the rooms where real wartime history happened.

Experience Churchill War Rooms like never before with Operation Black Door.

Frequently Asked Questions
What happens during Operation Black Door?

What occurs in the government’s underground headquarters during wartime is top secret and we are unable to divulge the content of the evening.

However, as a member of the war taskforce yourself, you will be given assignments, encounter fellow Cabinet War Room staff, and be free to discover your new work environment.

Does Operation Black Door take place in the Churchill War Rooms?

Yes, the event takes place within the site itself. You will not only be enjoying this event but also roaming the Churchill War Rooms, walking through the same corridors that Winston Churchill did during the Second World War.

Does my ticket include general admission?

No, your ticket is for the evening event only, not for general daytime admission.

How long does Operation Black Door last?

Operation Black Door runs for approximately 60 minutes.

Do I have to know about Churchill and the Second World War to take part?

No, the experience has been created to be enjoyed by everyone.

Can I book tickets on the door?

Booking is only available in advance online.

If I book a later time slot do I miss out on anything earlier in the evening?

No, Operation Black Door provides each visitor with their own unique journey.

Is Operation Black Door suitable for children?

The age guidance for this event is 18 years and over. Under 18s will not be admitted to this event.

Will it be accessible?

The Churchill War Rooms is accessible to those with mobility issues. To enter, we recommend you make your way to our front entrance via Birdcage Walk by St James Park. Once inside, the historic Churchill War Rooms is wheelchair accessible throughout, however, please note the narrowest corridor is 68cm, and the tightest corner is 90 degrees. Accessible toilet facilities are available at basement level and seating is available at intervals throughout the building. Owing to the nature of the event, Operation Black Door may not be suitable for those with visual or hearing impairments. This event will also contain strobe-like lighting effects. If you’d like to, you can bring a registered carer or personal assistant to accompany you for free. If you have any queries or would like to discuss any access issues please contact us.

Who has created Operation Black Door?

Operation Black Door is a collaboration between IWM and Wet Picnic.

Wet Picnic are the theatre company behind the Natural History Museum’s immersive take over Crime Scene Live. They have worked nationally and internationally with companies including The Wellcome Trust, The National Theatre, The Royal Opera House, Glastonbury Festival, Latitude and more.

IWM’s curators and historians have been involved in the development of the event to give you the most authentic experience possible.

What time should I arrive?

Please ensure you arrive 15 minutes before your time slot. We cannot guarantee entry after your time slot has passed.

Can I bring a bag with me?

Only small bags can be carried on your person during the event. A cloakroom will be available free of charge, although items are left at the guest’s own risk. For Security purposes, please note that bag checks will take place upon your arrival to the event.

Can I bring my own food and drinks?

We ask that you refrain from bringing food and drink aside from clear water in screw top bottles into the Churchill War Rooms. There will, however, be a cash bar and bar snacks inside.

Am I able to use my mobile phone during the event?

Mobile phone signal is limited in the Churchill War Rooms, although Wi-Fi is available. Please refrain from using your mobile phone during the performances.

Can I take photos during the event?

You are welcome to take photos and videos at our museums for personal, non-commercial use but please refrain from doing so during the performances and do not use flash or tripods. Our museums can get busy at times and we therefore ask that you do not film people without their permission. Please observe signage indicating where photography and filming is not permitted.

Will IWM take photos during the event?

Filming and photography may be taking place at the event for IWM or Wet Picnic’s marketing and publicity purposes. If you have any concerns about this or do not wish to be photographed, please speak to a member of staff at the event.

Will I be able to cancel or refund my ticket?

All tickets or reservations are non-refundable and non-transferable. Please read our response to the COVID-19 pandemic regarding the cancellation of the event by IWM following government advice.

IWM reserves the right to make any changes or alterations to the event times, location or content of the event to ensure you have a safe, unique and excellent experience.

Will this event run in light of the COVID-19 pandemic?

Currently, Operation Black Door will go ahead. Please read our response to COVID-19.


In the event that Operation Black Door needs to be cancelled following government advice and COVID-19 updates, we will inform ticketholders of our refund policy. Please ensure you actively use and monitor the email account you provide when confirming your eticket.

  • Book now to secure your ticket for Operation Black Door

Social Distancing Measures

Your safety is our priority. Please read about the social distancing measures we have put in place for this event.


Churchill War Rooms with exterior sign

Churchill War Rooms
Clive Steps
King Charles Street

  • St James's Park
  • Westminster