Events Social Distancing Measures at IWM London

Capacity

• The number of available tickets has been reduced to enable IWM to alter the event’s overall capacity as required.
• By restricting the number of attendees, we are better able to ensure our customers are as safe as possible during the event.

Social Distancing, Queue & Crowd Management

This reduction in numbers enables us to put in place the following measures:

• Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff and visitors.
• Accessibility policies will be updated in line with government advice.

To underpin our social distancing policy, we will also:

• Ensure adequate staff numbers on site to help enforce our social distancing policy outlined above
• Staff will be easily identifiable and will adhere to social distancing regulations.
• There will be hand sanitiser stations at the entrances and around the site. Where possible, we encourage visitors to also bring their own hand sanitisers to keep with them and use throughout the event
• These sanitiser stations will be topped up prior to the event, with visitors encouraged to use the sanitiser on entry and exit
• Where staff are in direct contact with the public, they will be provided with suitable personal protection equipment (PPE) to keep you and them safe while helping each other
• We strongly encourage visitors to wear face masks during our guided tours in order to protect our staff as well as other attendees
• Event spaces will be thoroughly cleaned before and after the event

Please help us by using hand sanitiser, washing hands thoroughly, observing social distancing markers, and please bring and use your own PPE. Together we can make the event and experiences as safe as possible.

Symptoms and Illness

Following government and Public Health England guidance, if you have a temperature, cough or shortness of breath, please do not attend the event to protect our staff and visitors.

If you have any of the above symptoms 14 days before the event, you should self-isolate.

For more advice and information on COVID-19 symptoms, please check the official websites below:

NHS Symptoms Check

Government Guidance

Capacity

• Capacity has been reduced to allow for social distancing to allow for flexibility.
• Visitors are encouraged to arrive 15 minutes before their time slot to allow adequate time to enter the building safely.
• By restricting the event to limited visitor numbers, we are better able to ensure our customers are as safe as possible.

Social Distancing, Queue & Crowd Management

This reduction in numbers enables us to put in place the following measures:

• Social distancing will be maintained for queuing and entry points
• A one-way route around the site may be enforced to align with government social distancing guidance.
• Visitors exiting the event will do so through a different door to those arriving
• Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff and visitors.
• Accessibility policies will be updated in line with Government advice

Hygiene and Safety Measures

To underpin our social distancing policy, we will also:

• Ensure adequate staff numbers on site to help enforce our social distancing policy outlined above
• Staff will be easily identifiable and will adhere to social distancing regulations.
• There will be hand sanitiser stations at the entrances and around the site. Where possible, we encourage visitors to also bring their own hand sanitisers to keep with them and use throughout the event
• These sanitiser stations will be topped up prior to the event, with visitors encouraged to use the sanitiser on entry and exit
• Where staff are in direct contact with the public, they will be provided with suitable personal protection equipment (PPE) to keep you and them safe while helping each other
• Event spaces will be thoroughly cleaned before and after the event

Please help us by using hand sanitiser, washing hands thoroughly, observing social distancing markers, and where possible, please bring and use your own PPE. Together we can make this event as safe as possible during unprecedented times.

Capacity, Guides and Audio Guides

• We are allowing a reduced capacity of a maximum of 10 people per tour, our public tours allow for social distancing through the use of audio headsets. We will continue to review this and update any guidance here.
• All tours guides will be wearing appropriate PPE
• The headsets will be sanitised and wiped down before and after use
• You are welcome to provide your own headphones for the tour, however they must be able to connect to the transmitter via the audio jack, Bluetooth and WiFi connection is not available

Social Distancing, Queue & Crowd Management

This reduction in numbers enables us to put in place the following measures:

• Social distancing will be maintained for queuing and entry points
• A one-way route around the site may be enforced to align with government social distancing guidance.
• Visitors exiting the event will do so through a different door to those arriving
• Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff and visitors.
• Accessibility policies will be updated in line with Government advice

Hygiene and Safety Measures

To underpin our social distancing policy, we will also:

• Ensure adequate staff numbers on site to help enforce our social distancing policy outlined above
• Staff will be easily identifiable and will adhere to social distancing regulations.
• There will be hand sanitiser stations at the entrances and around the site. Where possible, we encourage visitors to also bring their own hand sanitisers to keep with them and use throughout the event
• These sanitiser stations will be topped up prior to the event, with visitors encouraged to use the sanitiser on entry and exit
• Where staff are in direct contact with the public, they will be provided with suitable personal protection equipment (PPE) to keep you and them safe while helping each other
• Event spaces will be thoroughly cleaned before and after the event

Please help us by using hand sanitiser, washing hands thoroughly, observing social distancing markers, and where possible, please bring and use your own PPE. Together we can make this event as safe as possible during unprecedented times.

• Social distancing will be observed throughout the activity.
• Hand sanitising units will be nearby in order to ensure hygiene
• Story seeker materials are single use and will either be taken home or disposed of by the visitor in bins provided.
• The Storyseeker “trolley” will be wiped down regularly during the day
• The amount of materials in the activity area will be limited to the number of participants and replenished from a non-public area as required.
• Whilst the activity does not need pre booked (All family programmes are free to all visitors) a queuing system may be put in place to accommodate busy periods.

Trail

• Trail is self-led and materials are single use and will either be taken home or disposed of by the visitor in bins provided.
• Social distancing will be observed throughout the activity
• Staff and performers will be wearing appropriate PPE- Visors and/or face mask
• Hand sanitising units available around site to ensure hygiene

Story Spinners Interactive Performance

• Social distancing will be observed throughout the activity
• We will use markers to ensure family groups are at least 1m apart
• Staff and performers will be wearing appropriate PPE- Visors and/or face mask
• Hand sanitising units available around site to ensure hygiene

Code Cracker

• Materials are single use and will either be taken home or disposed of by the visitor in bins provided.
• Hand sanitising units will be nearby in order to ensure hygiene
• Social distancing will be observed throughout the activity
• Staff/volunteers will be wearing appropriate PPE (Visors)

Face Painting

• A clean sponge is used per colour and per face
• Sponges are cleaned thoroughly on a hot wash before and after use
• Brushes are cleaned between each use with an antibacterial wash
• Chairs and face painting station will be wiped down with antibacterial spray regularly throughout the day
• Artists will use antibacterial handwash before and after each new participant
• Artist will be wearing a visor at all times
• Social distancing will be observed at this activity