Responding to Covid-19 at IWM Duxford

Customer Safety is Our Priority

We’ll continue to adapt and review our response to COVID-19 in line with government advice, as well as your valued feedback. Please check back regularly for the most up to date information. All measures detailed below are in accordance with current government advice.

Latest Updates (June 2020)

  • Currently all events and experiences at IWM Duxford will go ahead, with some changes to planned attendance numbers. These are outlined in the policies below.
  • Tickets are on sale now for events and experiences.
  • Please refer to the event page for the most up to date information specific to your activity and what to bring.
Measures in place
Social Distancing

Capacity

  • The number of available tickets has been reduced to enable IWM to alter the event’s overall capacity as required.
  • By restricting the number of attendees, we are better able to ensure our customers are as safe as possible during the event.

Social Distancing, Queue & Crowd Management

This reduction in numbers enables us to put in place the following measures:

  • Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff and visitors.
  • Accessibility policies will be updated in line with government advice.
Hygiene and Safety Measures

To underpin our social distancing policy, we will also:

  • Ensure adequate staff numbers on site to help enforce our social distancing policy outlined above.
  • Staff will be easily identifiable and will adhere to social distancing regulations. Where staff are in direct contact with the public, they will be provided with suitable personal protection equipment (PPE) to keep you and them safe.
  • There will be hand sanitiser stations at the entrances and around the site. Where possible, we encourage visitors to also bring their own hand sanitisers to keep with them and use throughout the event.
  • These sanitiser stations will be topped up prior to the event, with visitors encouraged to use the sanitiser on entry and exit.
  • Event spaces will be thoroughly cleaned before and after the event.

Please help us by using hand sanitiser, washing hands thoroughly, observing social distancing markers, and where possible, please bring and use your own PPE. Together we can make this event as safe as possible.

Symptoms and Illness

Following government and Public Health England guidance, if you have a temperature, cough or shortness of breath, please do not attend the event to protect our staff and visitors.

If you have any of the above symptoms 14 days before the event, you should self-isolate.

For more advice and information on COVID-19 symptoms, please check the official websites below:

NHS Symptoms Check

Government Guidance

Event Information

In order to keep our visitors and staff safe, we have introduced a range of measures that will ensure our events and experiences are delivered in a responsible, safe and socially distanced manner.

These measures will be updated in line with Government advice, please check back regularly for the most up to date information.

The following changes to our operational procedure are planned for the below events:

Events
Aviation Photography Workshop
  • All seating shall be spaced in accordance with government guidelines.
  • The event is limited to 25 people.
  • Hand sanitiser will be provided for customers before, during and after the event.
  • A social distancing briefing will be given at the start of the event.

More about Aviation Photography Workshop

Battle of Britain 80: The Night Shoot
  • This is a limited ticket experience to be held exclusively outside. The experience is to be delivered behind a barrier away from the main visitor areas and on the airfield.
  • The area in use will be large enough to enable personal social distancing.
  • The number of tickets available for the engine run section have been limited to maintain social distancing.
  • Hand sanitiser will be available before, during and after the event.

More about Battle of Britain 80: The Night Shoot

Duxford Dash
  • All race entry packs will be posted out to participants in advance so there will be no need for registration at a desk on the day on arrival.
  • Duxford is a large site with lots of outdoor space. We will ensure that participants and spectators have lots of room to socially distance themselves from others.
  • Social distancing measures will be applied in the viewing areas.
  • We have expanded our bag drop facilities into a larger space.
  • We have spaced our start times out to ensure that we do not have large numbers of participants all starting at the same. Participants will be able to start when they are ready without any holding on the start line.
  • Chip timing is included in order to allow participants to time their own race.
  • The route is on an open airfield and perimeter track. This will allow participants to have lots of room whilst running. We will provide additional race marshals and signage to ensure that social distancing is being adhered to.
  • We have increased the size of the finish area.
  • The medal collection point will be spaced away from the finish line. Participants will be able to collect their own medal from a table instead of being handed it by a marshal.
  • Participants are encouraged to bring their own race drinks – water will be available at the finish.

More about Duxford Dash

How to Make an Air Show
  • All seating shall be spaced according to government guidelines.
  • The event is limited in participation.
  • Hand sanitiser will be provided for customers before, during and after the event.
  • A social distancing briefing will be given at the start of the event.

More about How to Make an Air Show

In Conversation with James Holland
  • All seating shall be spaced according to government guidelines.
  • The event is limited in participation.
  • Hand sanitiser will be provided for customers before, during and after the event.
  • A social distancing briefing will be given at the start of the event.

More about In Conversation with James Holland

In the Cockpit Events
  • This is a one on one experience with a museum guide. The experience is delivered behind a barrier away from the main visitor walkways.
  • Social distancing measures will be maintained between the visitor and the museum's guide.
  • Hand sanitiser will be provided before and after going into the aircraft cockpits.
  • The museum’s guides explain the controls of the aircraft via large scale images and descriptions, meaning that we do not need to get near to the cockpit whilst a visitor is sitting in the pilot’s seat.

More about In The Cockpit Events: Spitfire N3200 and Avro Vulcan

Life and Death in the Battle of Britain
  • This experience is limited to 20 visitors and will be conducted outdoors.
  • Hand sanitiser will be provided for customers before and after the event.
  • A social distancing briefing will be given at the start of the event.

More about Life and Death in the Battle of Britain

The Battle of Britain and Duxford
  • This is a limited ticket experience with a museum guide. The experience is delivered behind a barrier away from the main visitor walkways.
  • Social distancing measures will be maintained between the visitors and the museum’s guide.
  • Hand sanitiser will be available before and after the talk.
  • A social distancing briefing will be given at the start of the event.

More about The Battle of Britain and Duxford

The Ops Block: Battle of Britain
  • The visitor experience capacity is limited to 10 people per 30 minutes to allow for social distancing.
  • Social distancing will be maintained in waiting areas outside and viewing areas inside the exhibition.
  • Hand sanitiser will be provided for customers before during and after the event
Member Tour: Ops Block - Battle of Britain Preview
  • All seating shall be spaced according to government guidelines.
  • The event is limited to 45 visitors, with only a limited number of people being allowed into Ops Block: Battle of Britain at once.
  • Social distancing will be maintained in the waiting area outside of Ops Block: Battle of Britain and the viewing areas inside of the building.
  • Hand sanitiser will be provided for customers before, during and after the event.
  • A social distancing briefing will be given at the start of the event.
The Inside View: The Lancaster
  • This is a ticketed experience with a museum guide. The experience is delivered behind a barrier away from the main visitor walkways.
  • Capacity for this experience has been reduced and social distancing measures will be maintained between the visitors and the museum’s guide.
  • Hand sanitiser will be available before and after the talk.
  • A social distancing briefing will be given at the start of the event.  
Duxford Drive-In Cinema

The below social distancing measures will be enforced by our partners for this event, Star and Mouse:

  • The event will follow ALL COVID-19 regulations and guidelines.
  • All tickets will be sent via email prior to the event and be accredited via a contactless method on arrival.
  • Guests to remain in their car (or designated seating area for premium ticket holders) for the entire duration apart from using the toilets and collecting catering.
  • Toilets are being cleaned at regular intervals throughout the evening.
  • Catering is ordered from a socially distanced collection point and can be paid for via contactless card payments. Queuing will have social distances measures in place and involve a one-way system.
  • It is asked that no more than two guests leave their vehicles at a time.
  • For everyone’s safety, if you or anyone in your household is feeling unwell, please do not attend – a full refund will be provided.
  • All crew will be wearing Personal Protection equipment for your safety.
  • It is also strongly encouraged that you wear a mask (or any face covering), when outside the vehicles.
  • Please, use the Hand Sanitisers at the provided stations, especially when leaving and returning to your vehicle, there are plenty available.

The legal bit!

  • All ticket holders attending the event must be from the same household or social bubble.
  • All public must remain in their cars to watch the movie except those obtaining social distancing pitches.

More about Duxford Drive-In Cinema

Summer Holiday Family Activities
Family Mission: D-Day Edition
  • Backpacks will be distributed from our “Visit Planning Point” allowing for social distancing.
  • At the end of your Mission your backpack will be removed from public areas, stored and untouched for a minimum of 72 hours. Your family will be the only people using that backpack in a 72-hour period.
  • Before being entered back into circulation each bag will be sprayed with disinfectant and metal inserts wiped down.

More about Family Mission: D-Day Edition

Flight Academy
  • Social distancing will be observed throughout the activity.
  • Hand sanitising units will be nearby in order to ensure hygiene.
  • Flight Academy materials are single use and can either be taken home or disposed of by the visitor in bins provided.
  • Runway obstacles and construction tables will be wiped down regularly during the day.
  • The amount of materials in the activity area will be limited to the number of participants and replenished from a non-public area as required.
  • All facilitators will be wearing appropriate PPE.
  • Whilst the activity does not need to be pre-booked, during busy periods your family may be asked to return later if the activity is at capacity.

More about Flight Academy

Aeroplane Investigators
  • Social distancing will be observed throughout the activity.
  • Hand sanitising units will be nearby in order to ensure hygiene.
  • Airplane Investigator materials are single use and can either be taken home or disposed of by the visitor in bins provided. – Tools will be replaced between use and wiped down before re-entering circulation.
  • Workbench areas will be cleaned regularly during the day.
  • The amount of materials in the activity area will be limited to the number of participants and replenished from a non-public area as required.
  • All facilitators will be wearing appropriate PPE.
  • Whilst the activity does not need to be pre-booked, during busy periods your family may be asked to return later if the activity is at capacity.

More about Aeroplane Investigators

Cockpit Control
  • Social distancing will be observed throughout the activity.
  • Hand sanitising units will be nearby in order to ensure hygiene.
  • Cockpit control materials are single use, and will either be taken home or disposed of by the visitor in bins provided.
  • Gloves will be provided for the activity.
  • The measuring area and cockpit will be cleaned every hour.
  • The amount of materials in the activity area will be limited to the number of participants and replenished from a non-public area as required.
  • All facilitators will be wearing appropriate PPE
  • Whilst the activity does not need to be pre-booked, during busy periods your family may be asked to return later if the activity is at capacity.

More about Cockpit Control