UPDATED: 14 May 2020

DUXFORD BATTLE OF BRITAIN AIR SHOW 2020

Friday 18 to Sunday 20 September

We are working hard to plan for a thrilling 80th Anniversary Duxford Battle of Britain Air Show, including special measures to keep visitors, volunteers and staff safe. Based on current advice, this commemorative event will go ahead but please visit this page for the most up to date information.

Customer Safety is Our Priority

In these unprecedented times, we’ll continue to adapt and review our response to COVID-19 based on advice from the Government and Public Health England, as well as your valued feedback. All measures detailed below are in accordance with current Government advice.

We’ll make it clear where updates have been made, by acknowledging the change of information in the date header, and highlighting ‘Latest Updates’ below.

Latest Updates

  • This is the first of our COVID-19 event updates, all of the information below is correct as of Thursday 14 May. Please bookmark and return to this page regularly to keep up to date.
  • Currently the Duxford Battle of Britain Air Show weekend will go ahead, with some changes to planned attendance numbers. These are outlined in the policies below.
  • To ensure we can reduce numbers but still commemorate the 80th anniversary of the Battle of Britain, we have created a new Friday day to evening event, Duxford Battle of Britain Proms. We hope this new date will ensure people can be part of an event to remember, whilst prioritising the safety of visitors, staff and volunteers. Find out more below.
  • Tickets are on sale now for our three-day commemorative event.
Social Distancing Measures
Capacity and new event date

Duxford Battle of Britain Air Shows are popular events. In 2020 we will:

  • Reduce the day capacity on Saturday 19 and Sunday 20 September
  • Reduce day capacity to Gold Experience and Premium Members Marquees on Saturday 19 and Sunday 20 September
  • By restricting the Air Show to limited visitor numbers, we are better able to ensure our customers are as safe as possible.
  • To minimise disappointment, we have created a new day to evening event on Friday 18 September, Duxford Battle of Britain Proms.
Social Distancing Markers: Queue & Crowd Management

This reduction in numbers enables us to put in place the following measures:

  • 2m social distancing markers for queuing, ticket scanning and entry points, with additional entry points with more staff to support safe entry onto the showground
  • 2m social distancing makers for safe queuing when visiting catering stalls, stands and IWM cafes
  • 2m social distancing markers in marquee shops and trading stands
  • 2m social distancing markers and suggested routes in hangars, exhibitions and halls to manage the flow of visitors within inside spaces.
  • Where we cannot guarantee a safe route around our museum, or enough space on the showground to ensure social distancing, we will close the offer.
  • Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff and visitors.
  • Accessibility policies will be updated in line with Government advice.
Gold Experience & Premium Members Marquees
  • 2m social distancing markers for entry to marquees and accessing amenities
  • Additional toilet facilities – with staff and regular cleaning rotas
  • Additional staff to monitor movement and safety of visitors

New Event Date

Duxford Battle of Britain Proms | Friday 18 September 2020

We understand that reducing visitor numbers to the 80th anniversary Duxford Battle of Britain Air Show will have left some people disappointed.

We have therefore added a new event date to the weekend, announcing the new Duxford Battle of Britain Proms on Friday 18 September.

Measures in Place
Social Distancing

This event has strictly limited capacity and the following social distancing measures in place:

  • 2m social distancing markers for queuing, ticket scanning and entry points, with additional entry points with more staff to support safe entry onto the showground
  • 2m social distancing makers for safe queuing when visiting catering stalls, stands and IWM cafes
  • 2m social distancing markers in marquee shops and trading stands
  • 2m social distancing markers and suggested routes in hangars, exhibitions and halls to manage the flow of visitors within inside spaces.
  • Spectators will be reminded to respect social distancing when watching the air show
  • Our seating areas will be increased in size to enable 2m distance between seats
  • There will be reduced capacity in retail spaces and our visitor centre, to allow for 2m distancing in queuing
  • For large enclosed hangars, doors will be kept open, increasing air flow so that they are not enclosed spaces
  • We will close off public access to spaces where we cannot guarantee a safe route through
Hygiene and Safety Measures

To underpin our social distancing policy, we will also:

  • Increase staff numbers on site to help control the number of people in each hangar and enforce our social distancing policy outlined above
  • Staff and volunteers will be easily identifiable, adhere to social distancing regulations, and be provided with suitable personal protection equipment (PPE)
  • There will be hand sanitiser stations at all entrances, catering areas and entrances to hangars. Where possible, we encourage visitors to also bring their own hand sanitisers to keep with them and use throughout the day
  • These sanitiser stations will be staffed to ensure they are topped up throughout the day, with visitors encouraged to use the sanitiser on entry and exit
  • We will be increasing staffing in all key areas which include entry points, hangars, exhibitions and toilets
  • Where staff are in direct contact with the public, they will be provided with suitable personal protection equipment (PPE) to keep you and them safe while helping each other
  • Our event map will also include locations of handwashing facilities and toilets, which will be staffed and cleaned regularly
  • All key areas will have a dedicated cleaner with suitable personal protection equipment (PPE), who will be in the location throughout the day to keep areas sanitised.

These areas will proactively include:

  • Toilets
  • Handrails on stairs
  • Door handles
  • Touch screens
  • Information stands
  • AirSpace interactive items
  • Lift Calls points
  • Card points
  • Food collections areas
  • Chairs and benches
  • Bins
  • Shop counters
  • Kiosks

Please help us by using hand sanitiser, washing hands thoroughly, observing social distancing markers, and where possible, please bring and use your own PPE. Together we can make this event as safe as possible during unprecedented times.

Additional Information
Travel & Arrival
  • We will be providing more entrance points on the day, spreading people out near the visitor centre and reducing pinch points on entry
  • We will still be providing shuttle buses for visitors that require support to travel from Cambridge and Royston stations
  • Our shuttle services and partners will also be required to follow Government guidelines and requirements to keep visitors safe.
Air Show Changes

Please refer to this COVID-19 event response document regularly to keep ahead of updates.

Confirmed changes so far include:

  • All activities will be moved outside where possible.
  • Where this is not possible, markers and a suggested route will be in place and entrance to some indoor areas may be restricted
  • We have reduced ticket numbers, substantially restricting visitor numbers for the weekend
  • Duxford Battle of Britain Proms tickets are strictly limited
  • Gold Experience and Premium Members marquee capacity will be reduced
Supporting Visitors

We have put the above measures in place to ensure visitors are protected during their visit.

We will update this COVID-19 response document regularly in line with government announcements and advice to keep visitors up to date with any changes to our policy and ensure we protect visitors, staff and volunteers.

Before the event, we will update ticket holders by email with our final plans for the event and advise on any actions visitors can take to help support us.

As a charity, ticket sales help us tell more important stories. We hope that people can support and attend this event by booking in advance.

Please do join our email list so we can keep you updated on ticket sales and our social distancing policies on the day.

Supporting Staff and Volunteers

We are putting in place a programme of training and guidance for staff and volunteers, supporting visitors on the day and working across the showground.

Staff and volunteers will use social distancing measures to interact with visitors where possible and apply strict hygiene policies

Visitors are required to observe suitable social distancing measures as a condition of entry. Those who do not will be removed so that we meet necessary health and safety standards for staff, volunteers and visitors.

Supporting Traders and Suppliers

Our suppliers will be provided with guidance to keep you safe. This will include guidance on setting up stalls and trading offers, our social distancing policy and hygiene requirements.

Refunds

In the event the 80th anniversary Duxford Battle of Britain Air Show three-day event needs to be cancelled following government advice and COVID-19 updates, we will inform ticketholders of our refund policy. Please ensure you actively use and monitor the email account you provide when confirming your eticket.

If you are a ticketholder for Duxford Air Festival 2020 and/or Flying Legends 2020 and wish to purchase a ticket to Duxford Battle of Britain Air Show whilst claiming your ticket refund, please complete the form that can be found here to let us know your preferred option.

If you are unable to transfer your ticket purchase to attend the 80th anniversary Duxford Battle of Britain Air Show weekend, please consider donating your ticket price. As a charity, now more than ever IWM needs your support to ensure we can continue to tell personal stories and experiences of conflict for current and future generations to come.

Symptoms and Illness

Following government and Public Health England guidance, if you have a temperature, cough or shortness of breath, please do not attend the event to protect our staff, visitors and volunteers.

If you have any of the above symptoms 14 days before the event, you should self-isolate.

For more advice and information on COVID-19 symptoms, please check the official websites below:

NHS Symptoms Check

Government Guidance

Supporting the NHS

We will be working closely with NHS services to ensure the support level is correct and in line with the needs of the event and crowds, and without putting pressure on local NHS services.