Accessibility

We are committed to ensuring IWM North is accessible to all visitors, regardless of disability, and hope the facilities we have introduced enhance your visit. These include:

  • Six manual wheelchairs available for use free of charge* (IWM North is fully accessible by wheelchair).
  • Accessible toilets on the ground floor.
  • Lifts to all floors.
  • Signed or descriptive tours (subject to availability).
  • Large-print copies of IWM North's Floor Plan and What's On leaflet.
  • A warm welcome to guide and hearing dogs.
  • Induction loop systems at the Information Desk, WaterShard Café, Shop counter and Learning Studio.
  • Sixteen designated parking spaces for people with disabilities. Please note charges apply to all parking.

* Subject to availability. Wheelchairs are distributed on a first come, first served basis.

All of our Front of House staff receive training in disability awareness. If you have any queries, or need any assistance, please ask. We will be more than happy to help you. If you have any feedback we would love to hear from you. You can leave comments at our Information Desk on your day of visit or email us: iwmnorth@iwm.org.uk

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Eating and Drinking

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Overlooking MediaCityUK and The Quays, the WaterShard Café is a relaxing place to take a break during your visit.

Find out more about our café