IWM North in pictures

Accessibility - IWM North

We are committed to ensuring IWM North is accessible to all visitors, regardless of disability, and hope the facilities we have introduced enhance your visit. These include:

  • Six manual wheelchairs available for use free of charge* (IWM North is fully accessible by wheelchair).
  • Accessible toilets on the ground floor.
  • Lifts to all floors.
  • Signed or descriptive tours (subject to availability).
  • Large-print copies of IWM North's Floor Plan and What's On leaflet.
  • A warm welcome to guide and hearing dogs.
  • Induction loop systems at the Information Desk, WaterShard Café, Shop counter and Learning Studio.
  • Sixteen designated parking spaces for people with disabilities. Please note a £4.00 charge applies to all parking.

* Subject to availability. Wheelchairs are distributed on a first come, first served basis.

All of our Front of House staff receive training in disability awareness. If you have any queries, or need any assistance, please ask. We will be more than happy to help you. If you have any feedback we would love to hear from you. You can leave comments at our Information Desk on your day of visit or email us: iwmnorth@iwm.org.uk. 

Find out what's on

Support Us

Image of Every Shilling Counts, Second World War propaganda poster

IWM is a charity, and we depend on supporters like you to help us care for and display our exceptional Collections. Please consider making a donation today.

Find out how you can support IWM

Eating and Drinking

Image of the cafe at IWM North

Overlooking MediaCityUK and The Quays, the WaterShard Café is a relaxing place to take a break during your visit.

Find out more about our café