Your Visit

 


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Free entry

First World War Galleries

During busy periods, we will be operating timed entry into the First World War Galleries. Timed slots will be available from staff on arrival (on a first come first served basis)

There will be a charge for some temporary exhibitions.

Concession tickets for special exhibitions are available for Senior Citizens, Students, and the unemployed. Carers accompanying disabled visitors are given free admission to special exhibitions

Please note that on 12 November we will close at 5.30pm.

  • Open daily from 10am - 6pm
  • Last admission is at 5.30pm
  • We are closed on 24, 25, and 26 December
  • Contact us at 020 7416 5000 or email mail@iwm.org.uk
  • International callers can contact us at +44 (0)20 7416 5000

Download our floor plan


Plan your visit

Travel Information

IWM London is easily accessible by public transport. Further details about transport options are listed below. To plan your journey visit tfl.gov.uk.

Visiting us by London Underground

IWM London is a short walk from Lambeth North (10 mins), Waterloo (15 mins) and Elephant and Castle (15 mins) underground stations. To plan your journey visit TFL.

Visiting us by Bus

Local bus routes that stop near IWM London include 159, 360, 109, 344 and 360.
To plan your journey and view bus route maps visit TFL.

Visiting us by Train

IWM London is a short 15 minute walk from London Waterloo, Waterloo East, and Elephant and Castle rail stations.
To check train times and plan your journey visit National Rail.

Visiting us by Car/Coach

IWM London is located in Zone 1 of Central London within the Congestion Charge zone and there is limited parking near the museum. We recommend that you visit us by public transport, walk or cycle where possible. There are NCP car parks nearby in Waterloo and Elephant & Castle.

Find out more about the Congestion Charge.

Free parking for blue badge holders.  To book in advance of your visit, please email: mail@iwm.org.uk.  Parking must be booked two working days in advance and bookings for Monday need to be made by Friday at 5pm.  Bookings can also be made by calling 020 7416 5000. Spaces are limited and subject to availability.

If you are traveling by coach there are metered coach bays located directly in front of the museum.

There is a  coach parking map available from Transport for London to help you plan a coach visit.

Find out about accessibility at IWM London.

Walking and Cycling

There are three Barclays Cycle Hire Scheme docking stations near IWM London on Lambeth Road and St George’s Road. See the Transport for London cycling website for details.

Visit the Sustrans website for further information on London Cycle Routes.

How Long Will You Stay?

There is a lot to see and we recommend that you allow a minimum of two and a half hours for your visit. However, with our new galleries, exhibitions and on-site cafés and shops, lots of people will come for half-a day or more.

Find out what to see at IWM London

  •     First World War galleries – approx 90 minutes
  •     New atrium, Witnesses to War and levels 1 and 2 – approx 2 hours
  •     Holocaust – approx 90 minutes

Access

We’re committed to ensuring IWM London is accessible to all our visitors.

  • There is step-free access via the West Entrance.
  • The Museum has a number of manual, folding frame wheelchairs that can be borrowed for your visit. Please ask at the Information Desk or to book in advance telephone 020 7416 5000.
  • Accessible toilets are available on Levels 0 - 3. Please check our floor plan for exact locations.
  • Fixed seating is available throughout the Museum. Portable, lightweight folding stools can be borrowed from the Information Desk.

For more help planning your visit see our Accessibility page.

Download our floor plan

Lockers and Luggage

Locker facilities and buggy locks are available
We regret that we are unable to store large items of luggage or suitcases and these are not permitted in the galleries. The nearest left luggage facility is at Waterloo Station.

Eating and Drinking

Our new Café serves a range of handmade British food freshly prepared every day. Seasonal food including stone baked sourdough pizzas, hearty burgers from our charcoal grill, healthy salads and fresh specialty sandwiches are all available as well as classic British puddings and healthy snacks such as stuffed mini pittas for kids

You can enjoy dining outside on our new park-side terrace with a selection of seasonal salads, handmade ice creams, Peyton and Bryne Original Tea Blends and home-baked cakes and pastries.

Our new Tea Room is open during our busy periods and you can enjoy a delicious Cream Tea with fresh scones, jam and clotted cream or a Classic Afternoon Tea with a selection of finger sandwiches and cakes.

The Café is open daily from 10am to 5.30pm and The Tea Room is open during our peak summer months.

Toilets

Accessible toilets are available on all floors except Levels 4 and 5.

There are baby changing facilities in every bathroom at the Museum. Please ask a member of staff to point out the nearest bathroom to you.

Tours and Talks

Private tours

Our private tours are a perfect way to explore IWM London and our collections. These tours are held outside of public opening hours, giving you exclusive access to our galleries and collections with an expert guide.

Find out more about our private tours

Free talks and activities

  • Art Gallery Talks in Truth and Memory (daytime first Saturday of every month. Talks at 11am – 12pm, 1-2pm, 3-4pm)
  • Clore Learning trolleys on the galleries – every Sunday from 20 July 2014
  • Special Family activities across key holidays including Summer holidays, half-terms and Christmas (daytime: normally 11am-12.30pm and 2-4pm)

Family visits

IWM London has a wide range of drop-in activities for families on selected weekends and school holidays, which are designed to suit a range of abilities.

Please see the links below or check What’s On at the One Stop Shop on levels 0 – 2 on your arrival.

The Picnic Room is open for use by the public at weekends and during school holidays

In the Galleries

You may take photos in the Galleries but flash photography is not permitted onsite, and no photography is allowed in The Holocaust Exhibition, Truth and Memory, IWM Contemporary or Secret War.

Groups and Schools

If you're planning a group visit or organising a school trip see our Groups and Schools section.

Shopping at IWM London

IWM London's shop provides a wide range of books, CDs, DVDs, clothing and accessories, posters and stationary, souvenirs and gift ideas.

For our younger visitors we have an exciting range of games, toys and souvenirs as well as a selection of children's books. There are also educational resource materials and children's activity books on sale.

You can also browse our range of products on our Online Shop.

Things to See and Do in the Area

IWM London is a short bus ride from Churchill War Rooms and HMS Belfast. It is also close to a wide range of famous tourist attractions and arts venues including the EDF London Eye, London’s Southbank and The Shard.

Find out what’s on nearby.

For further information about places to visit and where to stay, see Visit London.

Our Collections

If you have a question about our collections, want to donate an item or are carrying out your own research, visit our Enquiries page.

 

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IWM Shop

For ticket advice that will strike a chord with the modern commuter, buy gifts with this striking wartime railway poster design.

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Support Us

Image of Every Shilling Counts, Second World War propaganda poster

IWM is a charity, and we depend on supporters like you to help us care for and display our exceptional Collections. Please consider making a donation today.

Find out how you can support IWM

Eating And Drinking

Our café serves a range of handmade British food freshly prepared every day including stone baked pizzas, healthy salads and snacks, fresh sandwiches and classic British puddings.