Transforming IWM London

IWM London is closed until 19 July 2014

Terms and Conditions

Adult, mixed-age, HE and professional groups

We will be unable to offer sessions for Adult, Professional or Higher Education groups at IWM London until Summer 2014.

We will be offering sessions on board HMS Belfast. To find out what is on offer visit http://www.iwm.org.uk/visits/hms-belfast/groups.

UK schools, FE colleges and youth groups

  • All schools must book in advance
  • Payment for learning sessions is by invoice only. We are not able to accept payment on arrival – see Current Charges
  • Our learning offer is revised on a regular basis so we are only able to offer bookings one term in advance
  • Learning sessions are available during term time only
  • Check the options you require are available on the date you wish to visit and are suitable for the age of your students
  • Due to the volume of enquiries we are not able to check availability or make provisional bookings
  • We are not able to take bookings or to respond to queries by phone or fax
  • If you would like to bring groups on more than one day please tell us how many groups, the numbers of students per day and your preferred dates on the form
  • All enquiries and visit requests are dealt with in the order in which they are received
  • Add learningbookings@iwm.org.uk to your 'safe senders' list to ensure your confirmation letter reaches you
  • Please do not make any travel arrangements until you have received a confirmation letter from us
  • Cancellations must be emailed to lrcancellations@iwm.org.uk – for policy and charges see Cancellations
  • For any changes to a request or confirmed booking, or general enquiries not answered on our website please email learningbookings@iwm.org.uk

Overseas schools, FE colleges and youth groups

  • Overseas schools can explore the permanent galleries at IWM London without pre-booking but must have the correct adult to student supervision ratio – 1:15 as a minimum, 1:10 recommended. Find out more

Current charges

  • Admission to the museum is free but charges apply to special exhibitions
  • Learning sessions and workshops
    £65 per group (maximum 30 people) for a 60-minute session
    £95 per group (maximum 30 people) for a 90-minute session
  • All costs include VAT
  • Payment will be requested by invoice

Cancellation policy

  • Cancellations must be made in writing to lrcancellations@iwm.org.uk
  • Bookings cancelled within two working days of the visit confirmation letter being issued or more than four weeks (28 days) prior to the visit date will not be charged an administration fee
  • Bookings cancelled between four and two weeks (27 days to 14 days) prior to visit will be charged a 50 per cent administration fee
  • Bookings cancelled within two weeks of the visit will be charged a 100 per cent administration fee
  • For multiple bookings over several days, the cancellation period will apply from the first visit date

 

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Their Past Your Future

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Resources to help teachers explore the course, causes and consequences of conflict and support IWM site visits.

Visit the TPYF website