Accessibility

We are open daily between 10am - 6pm.  Find out more.

  • Step-free access is only available via the West Entrance.  This is to the right side of the museum, in the park and past the cafe terrace. 
  • Wheelchairs are available for loan. To book in advance of your visit, please email mail@iwm.org.uk.  To book on the day of your visit please telephone 020 7416 5000.
  • 11 accessible toilets on Levels 0 - 3.
  • Guide and assistance dogs are welcome.
  • Free parking for blue badge holders.  To book in advance of your visit, please email mail@iwm.org.uk.  To book on the day of your visit please telephone 020 7416 5000. Spaces are limited and subject to availability.
  • Subtitles in the Lord Ashcroft Gallery and The Holocaust Exhibitions.

 

Visiting IWM London (BSL) from Imperial War Museums on Vimeo.

 

Audio Descriptive tours

Audio descriptive tours for The Holocaust Exhibition and the Lord Ashcroft Galleries are available from the Information desk on Level 0.

Lord Ashcroft Galleries: Extraordinary Heroes audio descriptive tour

 

First World War Galleries

We are working on an Audio Descriptive tour for the First World War Galleries for blind or partially sighted people which will be available in the autumn. 

All of our Front of House staff receive training in disability awareness.  If you have any queries, or need any assistance, please ask. We’ll be more than happy to help you.  Contact us on 020 7416 5000 or mail@iwm.org.uk.

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We Are Transforming

Find out more about our major building redevelopment, transforming IWM London to mark the Centenary of the First World War. 

Learn more 

We Need Your Help

Transforming IWM London is an ambitious plan. We urgently need your help to tell the stories from the First World War.

Donate to the First World War Galleries

 

Eating And Drinking

Our Kitchen Front café offers a delicious range of hot food, cold snacks, cakes and pastries, all home-baked and made with fresh and seasonal ingredients.

Find out more