Non-School Groups

We welcome non-school group visits to IWM Duxford and offer special group admission prices. See our Group Visits page for more information.

School Groups

• All schools must pre-book whether they would like a self directed visit or a learning session.
• If you would like to book a learning session, decide what you would like to do and the date you would like to visit then call the Department for Learning on 01223 499341 to make a provisional booking. Confirm these arrangements by completing our booking form.
•  If you would like to book a self-directed visit please complete our booking form.
• If after checking our website you still have an enquiry please email
  dux-edu@iwm.org.uk or call the Department for Learning on 01223 499341.
• Don’t forget to check out the teaching activities in the Learning Resources section, which has ideas to prepare your students and support your visit.

Using the Form

• To ensure all requests are dealt with fairly we will respond to all forms in the order in which they are received. We endeavour to respond to every form within ten working days.
• Using the information you supply we will endeavour to arrange a visit itinerary for you. This will be based on your time of arrival and departure and the availability and timings of the activities you have requested.
• If we are able to offer you a visit that meets the majority of your requests we will make a confirmed booking and will send you a ticket/invoice and a Teachers' Map no later than two weeks prior to your visit.
• Please add dux-edu@iwm.org.uk to your ‘safe senders’ list to ensure any emails we send reach you.
• If we are not able to meet the majority of your choices on any of the dates you have requested we will contact you and either offer you alternative dates in the same term or suggest that you visit one of the other IWM branches or visit in a subsequent term.
• We cannot guarantee that we will be able to accommodate any subsequent requests for additional activities to be added to a confirmed visit.
• If you choose to change the date of a confirmed visit or make changes to chargeable activities this will be treated as a cancellation. You may be asked to complete a new request form.
• If after submitting your request form you need to make a change please do not submit another form – email the change to dux-edu@iwm.org.uk.
• We aim to respond to all email enquiries within two working days.
• Please do not make any travel arrangements until you have received a confirmation letter from us.

Cancellation Policy

• Cancellations must be made in writing to dux-edu@iwm.org.uk.
• Bookings cancelled more than four weeks (28 days) prior to the visit date will not be charged an administration fee.
• Bookings cancelled between four and two weeks (27 days to 14 days) prior to visit will be charged a 50 per cent administration fee.
• Bookings cancelled within two weeks of the visit will be charged a 100 per cent administration fee.
• If the school has made multiple bookings over several days, the cancellation period will apply from the first visit date.